I was so excited on Tuesday when my new sewing machine was due to arrive - sadly it came when I was at work but a neighbour kindly took it in. She was out until the evening so I didn't get to unpack it till late. It was a Silver Viscount machine - all shiny and new!
Due to various commitments I didn't get to play with the machine until Friday night - and on the first piece of sewing it stopped working - it would not pick up the bobbin thread!
Sam rang the company on Saturday morning and the man in technical help (otherwise known as sales) said I had knocked the timing out by using the wrong size needle. Sam explained I had only been sewing through four thin layers of cotton but he insisted it was user error. He agreed to fix it but Sam and I felt the machine was not robust enough so have asked for a refund.
A quick trip to Theobalds in Luton and I now have a shiny new Janome - the man in the shop demonstrated it fully for us and even sewed through carpet WITHOUT changing the needle!
I love it ! - it is fantastic and really easy to use. I have almost completed by first project - a laundry bag for when Pip comes to stay!
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